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Director of Lending Operations

   Closing Date: Feb. 11, 2022

Employer:Alternatives Federal Credit Union
Job Location: ITHACA - Tompkins County
Employment Type:Full Time


A US Treasury certified Community Development Financial Institution (CDFI) and Low Income Designated Credit Union, Alternatives is dedicated to economic justice and providing exceptional service to its 11,000 members and our local community. Founded in 1979, Alternatives’ mission is to build wealth and create economic opportunity for underserved people and communities. Alternatives is actively committed to promoting and supporting diversity and inclusion among its staff, members, and the community. Beyond traditional credit union services, Alternatives deploys a host of community programs to provide financial education to youth, adults and businesses. 40% of Alternatives staff is a CUNA Certified Financial Counselor. Alternatives has been a leader in CDFI work and has been recognized nationally for its contributions in this area. Most notably, in 2014, Alternatives was awarded Community Credit Union of the Year and 2019 Desjardins Adult Financial Education Award by Credit Union National Association (CUNA). AFCU offers generous paid time off, flexible work arrangements and a comprehensive benefits package. Training and development is encouraged.

Alternatives Federal Credit Union is seeking a Director of Lending Operations to lead its consumer, mortgage, and small business lending areas, which are the center of our mission-critical projects. The Director will be responsible for AFCU’s strategic lending program including: business development and loan production, marketing and outreach, design and implementation of new financial products and services, portfolio management, loan policies and systems, and collaborating with the Development Director to develop key partnerships and to raise new capital. In addition to overseeing the workflow and day-to-day operations of the team, the Lending Operations Director will build strong working relationships across all teams to ensure that programmatic goals are advancing and positively impacting the defined target market of limited income and Black, Indigenous, and People of Color communities within the service area. With adherence to best industry practices and procedures, this position is responsible for regulatory compliance of all loans.

Candidates should possess a college degree and five years’ experience in lending, or an equivalent combination of experience and education, along with a solid track record of leading a diverse team. Passion and commitment to justice and equity for the underserved community is a must, as is management/supervisory experience. Community development finance experience is preferred. Interested applicants should submit a resume to or apply online at

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Alternatives will consider requests for reasonable accommodations, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated.


Management experience
Lending experience
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