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Member Service Representative

   Closing Date: Nov. 09, 2019

Job Location: Cheektowaga - Erie County
Employment Type:Part Time
Salary Range:15.00+/hr


Member Service Representatives are vital in our organization because their direct daily contact with our valued customers. This relationship is key in creating a personal, professional, and enjoyable member experience. Accuracy, organization, effective communication, and confidentiality must be demonstrated at all times.

Applicant should be available Monday through Friday 10am until 5pm. Hours per week 22-25.


Process deposits, withdrawals, loan payments.
Wait on walk in customers.
Open, close, maintain accounts.
Answer phones.
Process mail.
Fold and stuff statements.
Learn debit card processing and electronic file processing.
Bank deposits.
Other duties as required.


Prior credit union experience is helpful but not required.
Proficient with computers, email, Excel and Word.
Good organizational skills.
Strong verbal and written communication skills.
Work well both independently and with others.
Patient, positive attitude and willingness to learn.

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