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Business Support Specialist

   Closing Date: Mar. 22, 2019

Employer:Sunmark Federal Credit Union
Job Location: Latham - Albany County
Employment Type:Full Time
Salary Range:$50k
Benefits:full benefit package


Our Information Technology department is Growing!!! This position will work out of our 1187 Troy Schenectady Road, Administrative office in Latham.


The primary purpose of this position is to assist in the daily operational phases related to Sunmark Federal Credit Union’s Information Technology (IT) environment, and to serve as the initial support contact for all IT issues. This position will also assist in all aspects of; supporting all endpoint devices, application installations, configuration management, security settings, documentation, phone system and basic network troubleshooting.


The ideal candidate will have a minimum of an Associates degree or higher with prior helpdesk/service desk type role with data processing systems and associated software. College or certification level courses in the following areas will be considered Desktop Imaging, Computer Peripherals, Servicedesk Support and Windows OS is preferred. Must have strong attention to detail, demonstrate effective problem solving skills as well as have excellent customer service ability to communicate clearly with a courteous manner.
Sunmark Federal Credit Union has a long and rich history in the Capital Region. It was first established in January 1937, when General Electric employees banded together to form Schenectady G.E. Turbine Department’s Federal Credit Union. In 1997, to reflect the broader member base, the Credit Union changed its name to Sunmark.

As we continue to grow, we serve the credit union mantra: People helping People

As an employee, experience why our staff enjoy working here.

Sunmark Federal Credit Union is an equal opportunity employer and considers all applicants for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
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