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FT Seasonal Teller


   Closing Date: May. 30, 2018

Employer:Hudson Valley Federal Credit Union
Job Location: Middletown - Orange County
Employment Type:Full Time

Description:

SSENTIAL JOB DUTIES AND RESPONSIBILITIES:

1. Process transactions as outlined in the Teller Training Guide and adhere to established Teller Workflows. Fulfill the HVFCU Value Proposition by providing accurate transactions, knowledgeable and professional service, prompt resolution of problems when needed, and ultimately, provide or offer services that deliver convenience and ease of doing business with the Credit Union
2. Contribute toward individual and team sales and service goals by identifying member needs, recommending solutions and referring members to HVFCU platform staff and/or business partners by implementing the HVFCU Sales and Service Success Model. Support the successful implementation of marketing programs and promotions by creating member awareness.
3. Accountable for all transactions, including negotiable instruments and applicable paperwork to ensure accurate end-of-day proof. Handle large volumes of cash and securely maintain cash box and negotiable items. Maintain member and workplace confidentiality.
4. Accommodate a flexible schedule to meet branch needs including evenings, weekends and providing coverage to other branch locations as business needs dictate.
5. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Look for opportunities to enhance revenue, reduce expenses, create efficient processes and improve operations.

Duties:

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

1. Process transactions as outlined in the Teller Training Guide and adhere to established Teller Workflows. Fulfill the HVFCU Value Proposition by providing accurate transactions, knowledgeable and professional service, prompt resolution of problems when needed, and ultimately, provide or offer services that deliver convenience and ease of doing business with the Credit Union
2. Contribute toward individual and team sales and service goals by identifying member needs, recommending solutions and referring members to HVFCU platform staff and/or business partners by implementing the HVFCU Sales and Service Success Model. Support the successful implementation of marketing programs and promotions by creating member awareness.
3. Accountable for all transactions, including negotiable instruments and applicable paperwork to ensure accurate end-of-day proof. Handle large volumes of cash and securely maintain cash box and negotiable items. Maintain member and workplace confidentiality.
4. Accommodate a flexible schedule to meet branch needs including evenings, weekends and providing coverage to other branch locations as business needs dictate.
5. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Look for opportunities to enhance revenue, reduce expenses, create efficient processes and improve operations.

Qualifications:

EDUCATION, CERTIFICATION, EXPERIENCE:

1. High school diploma or equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing required.
2. Minimum 6 months customer service experience in a financial institution or retail environment with sales experience preferred.
3. Previous Teller or cash handling experience preferred.
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