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Customer Service Representative - Part Time


   Closing Date: Jul. 31, 2010

Employer:Quorum Federal Credit Union
Job Location: Purchase - Westchester County
Employment Type:Full Time
Salary Range:$14-$15 per hour plus incentives
Benefits:Yes

Description:

Quorum Federal Credit Union was established in 1934 as an employee benefit for everyone in the Kraft Foods family. We now serve over 46,000 members—from more than 50 companies—placing us amongst the largest credit unions in the nation. We offer the same services as a typical bank, with low or no fee accounts and programs. Our employees receive ongoing technical and career development training, support for continued education, opportunity for growth and competitive benefit and bonus programs. Our core values are: Integrity and Trust, Accountability, Flexibility, Teamwork and Innovation. We are looking for people who will uphold our values and live them out on a daily basis. Recognizing that our employees have a life outside of the office, we understand the importance of balance and our culture supports a happy medium between work and life.

Duties:

- Provides members with account information and performs account transactions including accepting loan applications, opening accounts, processing transfers, stop payments, check orders and withdrawal requests and other deposit product
servicing functions.
- Promotes use of Remote Control automated delivery products such as ATM, Check Card, Phone and Online Services.
- Assists members with use of Remote Control Phone Service through conference calling.
- Maintains service standards as required by position benchmarks for turnaround time, accuracy and follow up.
- Sells/cross sells loan and deposit products and other services to new and existing members.
- Promotes and maintains a positive work atmosphere by behaving and communicating in a manner consistent with professional standards to get along with members, co-workers, management and vendors.
- Performs additional duties as required.

Qualifications:

High School Diploma or equivalent.
Strong communication, organizational and
interpersonal skills.
Some related experience with a credit union, bank or other financial institution preferred.
Sales experience preferred.
Able to operate a computer terminal.
Basic keyboarding skills.
Knowledge of current word processing and spreadsheet computer software preferred.

To learn more about our organization, please visit www.quorumfcu.org

To apply for this position, please visit
https://testing.wonderliconline.com/webpages/CandidateLogin.aspx?lid=3d062d2f-247b-43a2-86a4-a6c3f7940cb8

EOE M/F/D/V



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